Refund policy

Draft for owner and legal review. Items highlighted like this need facts only the owner can supply. This page is not legal advice.

Support payments are voluntary, but mistakes happen. If you paid the wrong amount, paid twice, or changed your mind, tell us.

• Email support@meetthebatches.com within [30] days of the payment with the date, amount, and the email or PayPal account used.
• We refund through the original payment method (Stripe or PayPal). Your bank may take 5–10 business days to show it.
• When a payment is refunded, in full or in part, the matching support points are removed from the scoreboard, including in past weeks.
• If you open a dispute or chargeback with your bank, the payment counts for zero points while the dispute is open. Please contact us first; it's usually faster.

Requests after [30] days are considered case by case. This policy does not limit any rights you have under consumer law.